Frequently asked questions

Find the answers below to questions we get asked often!

How do I place an order for GSG sports equipment?

To place an order for GSG sports equipment, visit our website and browse through our product catalog. Once you've selected the items you want to purchase, proceed to the checkout page and follow the instructions to complete your order.

What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, and PayPal. Please note that we do not accept cash on delivery.

How long does it take for my order to be processed and shipped?

We typically process orders within 1-3 business days. Once your order has been processed, it will be shipped using the selected shipping method. Shipping times may vary depending on your location.

Can I track my order?

Yes, you can track your order by logging into your GSG account and accessing the order tracking section. You will receive a tracking number via email once your order has been shipped.

What is your return policy?

We have a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, you can contact our customer support team to initiate a return. Please note that return shipping fees may apply.

Do you offer warranty on your sports equipment?

Yes, we offer a warranty on our sports equipment. The warranty period may vary depending on the specific product. For warranty claims, please reach out to our customer support team with the proof of purchase.

How can I contact your customer support team?

You can contact our customer support team by emailing

Can I customize GSG sports equipment with my team logo?

Yes, we offer customization options for certain products. Please contact our customer support team to inquire about the availability and pricing of customization services.

Are GSG sports equipment suitable for 

Yes, GSG sports equipment is designed to meet the needs of both professional athletes and sports enthusiasts. Our products undergo rigorous testing to ensure durability, performance, and safety.

Can I order GSG sports equipment in bulk for my sports team?

Yes, we offer bulk order options for sports teams, clubs, and organizations. Please reach out to our sales team by emailing to discuss your requirements and obtain a quote.


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